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  1. Free advice, which might resolve the issue without an inspection fee. 2. A fixed fee wherever possible however, subsequent questions may require an additional charge.   3. We will always assign a case handler, a senior engineer to help with technicalities and give advice. 4. A professional engineer with appropriate qualifications, any traveling time, inspection time and photos are all included to help understand the problem.  5. The support of our office, inspection and detailed report all in one fixed fee.  6. The only additional cost could be other specialist work such as laboratories or metallurgy, which we would discuss the benefits and pitfalls before moving to these additional services if required.
So what do I get for my money.... Well that’s a good question and it is important to us all, good value is paramount.  You will get in the first instance: